What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Company-paid mental health benefit through Headspace
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

You will manage a complex Select National Account (“SNA”) and Commercial Account contracts process, as well as the Request for Proposal (“RFP”) process that includes working with attorneys, internal and external business personnel. You may also assist with other types of contracts and respond to requests for non-disclosure (“NDA”) agreements. You will be the administrator for the contract management database and will be the primary point of contact for internal users of the database. You will maintain accurate and up-to-date information in the database for each SNA, Commercial Account, RFP, NDA or other agreement submitted to the Legal Department for review. You will provide weekly SNA, Commercial Account and RFP status reports to the President, Chief Legal Officer and Deputy General Counsel. In addition, you will maintain all Servpro form agreements and checklists for SNAs, Commercial Accounts and RFPs and revise as requested by the President, Chief Legal Officer or Deputy General Counsel.

In addition, you will complete special projects and support the Legal Department’s key initiatives and Strategic Plan.

Major Duties and Responsibilities

• SNA, Commercial Account, RFP and NDA contract management, including scheduling and attending meetings, preparing meeting minutes, managing contract negotiation and contract revision process, redline edits, weekly status reports, monthly and quarterly reports.

• Administrator / point of contact for the contract management database.

• Administrative and customer service support for assigned tasks and goals.

• Complete special projects as assigned, within the required timeframe.

• General department administrative duties, including answering calls and emails from internal and external clients or customers.

• Maintain daytimer and Outlook tasks.

Required Qualifications

• Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.

• Minimum of five (5) years’ paralegal/contract and office/administrative experience. Must be proficient with Microsoft Office, Excel and PowerPoint. Type a minimum of 60 words per minute. Experience using Lexis for legal research.

• Ability to manage a major contract process involving core clients, several internal departments and tight deadlines. Ability to understand general contract terms and conditions.

• Written and presentation skills, basic math, decision-making ability, administrative/organizational skills, must be able to effectively multi-task and work in a fast-paced environment.

• Training and experience should include: managing a complex and critical contract process, preparing general contract terms and conditions, written and presentation skills, decision-making, administrative/organizational skills and basic math skills.

Education

• High School diploma and a minimum of 2 years of college, including Paralegal Certification.

Working Conditions

• Fast-paced, high pressure office environment.

• Standard working hours, based on a 40 hour work week.

• Additional working hours required as needed to complete testing assignments and projects on schedule.

• Minimal travel as required for business needs.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.