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Department: | Operations Support |
Location: | Gallatin, TN |
What we offer
Job Summary
The Disaster Response Program Manager (DRPM) serves as the primary deputy to the Disaster Response Program Director, helping to plan and execute the program in the event of delegated responsibilities or the absence of the director. The DRPM is responsible for driving and supporting the execution of the SERVPRO Disaster Response (Storm) Program, as well as other system-activated responses to catastrophic events as deemed necessary by SERVPRO. The DRPM collaborates with all key departments, including but not limited to Field Operations, Commercial Large Loss, National Accounts, Communications, Marketing, Customer Care Center, and Product Control, to facilitate an organized and coordinated response to storm events and catastrophic losses. The DRPM is responsible for designing and maintaining the relevancy of the processes and procedures that constitute the SERVPRO Disaster Response Program, as well as training SERVPRO team members and franchisees in the execution of the program. The DRPM will report to the Disaster Response Program Director.
Major Duties and Responsibilities
Required Qualifications
Education